PRIVACY POLICY

Privacy Policy for Grantable.ca

Effective Date: March 18, 2025

At Grantable.ca ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, grantable.ca ("the Site"). By using our services, you agree to the practices described in this policy.

1. Data Collected

We collect various types of personal and non-personal data, including:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.

  • Technical Information: IP address, browser type, device type, and usage data.

  • Cookies and Tracking Data: Information on browsing behavior through cookies, pixels, and similar technologies.

2. Purpose of Collection

We collect your data to:

  • Process transactions and provide our services.

  • Communicate with you regarding your orders, inquiries, and customer support requests.

  • Improve our website functionality and user experience.

  • Comply with legal obligations.

  • Conduct marketing and promotional activities (where consent has been provided).

  • Provide users with access to their own personal information for review or correction.

3. Collection Method

Your data is collected through various means, including:

  • Direct Collection: Information you provide when signing up, placing an order, or contacting us.

  • Automated Collection: Data automatically collected via cookies and tracking technologies when you browse our website.

  • Third-Party Sources: Data received from service providers such as Squarespace and payment processors.

4. Use and Sharing of Data

We use your data solely for the purposes outlined above. In some cases, we may share your information with third parties, including:

  • Service Providers: We may share data with third-party companies to perform services on our behalf, such as payment processing, hosting, and customer support.

  • Squarespace: As our website is hosted on Squarespace, your data may be processed through their platform in accordance with their privacy policy.

  • Legal Compliance: We may disclose your data if required to do so by law or if necessary to protect our rights, safety, or property.

  • Cross-Border Transfers: If your data is stored or processed outside Canada, it may be subject to the laws of the jurisdiction where it is held.

We do not sell or rent your personal data to third parties for marketing purposes.

5. Data Retention and Security Measures

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

To protect your data, we implement industry-standard security measures, including:

  • Encryption of sensitive data.

  • Restricted access to personal information based on need-to-know principles.

  • Regular monitoring for unauthorized access or security breaches.

If a data breach occurs, we will notify affected users and the relevant authorities in accordance with applicable laws.

6. Users’ Rights and Access to Information

Under PIPEDA, you have the right to:

  • Request access to the personal information we hold about you.

  • Correct any inaccuracies in your personal data.

  • Withdraw consent to data collection (where applicable).

To make such a request, please contact us at info@grantable.ca.

7. Contact Details

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Grantable.ca
Email: info@grantable.ca

8. Opt-Out Details

You have the right to control your personal data. You may opt out of certain data collection and sharing practices by:

  • Unsubscribing from marketing emails using the link provided in the email.

  • Disabling cookies through your browser settings.

  • Requesting data deletion by contacting us at info@grantable.ca.

Please note that some essential data collection may be necessary to provide you with our services.

9. Complaints and Regulatory Oversight

If you believe your personal data has been handled improperly, you may file a complaint with us at info@grantable.ca. If we do not resolve your complaint to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada at:

https://www.priv.gc.ca/en/

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the updated policy.

Thank you for trusting Grantable.ca with your personal information.